Running a Windows 7 SP1 client. Loaded the client side software so can acccess ALM. Went to Add-ins page and installed Word and Excel Add-ins.
I get errors with each add-in as follows.
Word: Compile error in hidden module: mdlGlobal This error occurs when code is incompatible with the version, platform, or architecture of the is application. Click "Help" for information on how to correct this error.
Excel: Compile error in hidden module: CTDServer This error occurs when code is incompatible with the version, platform, or architecture of the is application. Click "Help" for information on how to correct this error.
I trid the "Help" links which just has you delete the client the software via the ALM Client Unistaller from HP.
After unistall finished, I reloaded client software and same errors repeat.
asked Sep 25, 2012 at 01:52 PM
Easy fix my friend. Go back to the add-ins page and install the HP Quality Center Connectivity Add-in. That will correct the issue.
answered Sep 25, 2012 at 01:53 PM
I'm having the same issue and installing the Connectivity Add-in didn't help. Anyone else resolve this issue? ALM-11 with Windows 7/Office 2K7.,So, I'm having the same issue and installed the Connectivity Add-in didn't help. Anyone else experience this and resolve the issue?
answered Feb 01, 2013 at 03:41 PM
I am having the same issue too.
Would appreciate any help.
Have escalated to HP. ALl they came back with is a clean up tool and instructions to reinstall. I used it but to no avail.
answered Feb 04, 2013 at 11:53 AM
Uninstall HP ALM Excel Add-In resolved this error for me!
answered Mar 25, 2013 at 08:34 PM
Having had issues recently with the Excel add-in, you might try to uninstall the current add-in and then try to obtain a copy of the latest add-in and reinstall it. The latest add-in has changes to it that no longer require the user having administrative acces to install for their currently logged in client. I have discovered that due to the changes of admin priviledges not being required anymore, the add-ins behave differently and have resolved several issues that none of the above suggestions were able to (including solutions offered by HP).
answered Mar 28, 2013 at 02:11 PM
Have you installed ALM Client on your machine?
Note: Running Internet explorer as admin is important for successful installation of ALM Client.
answered Apr 01, 2013 at 05:16 AM