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Finding the Patch Level in Quality Center?


I was wondering how I can find what the patch level I currently have installed within Quality Center?

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asked Nov 08, 2012 at 10:09 AM

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Hi HomerJ, The patch level can be found after logging into Quality Center/ ALM. You would then select the Help option within the menu bar of Quality Center/ ALM and not the browser itself (for ALM versions 11 and 11.5 it can be found on the top left side and for QC versions 10 and prior it will be on the top right side). Select the Help menu and then select the "About HP " selection. A pop up box should then appear with the different build numbers (example pertaining to the different modules installed. They should all match the same build level (these can reported to the support personnel and they can tell you the exact build installed). Within that box you will see a button that states "Additional information" which when pressed launches another browser/ tab with the patch level spelled out as well as additonal information about the version of Quality Center/ ALM installed and processes being used, such as JBoss or IIS, etc.

I hope this helps you. Dan

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answered Nov 08, 2012 at 10:19 AM

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avatar image HomerJ Nov 08, 2012 at 10:27 AM

Thanks. That helped lots.

avatar image DavidMofOSI Nov 09, 2012 at 10:21 AM

this work for ALM-PC platfrom too

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Another way is to type in the Browser address box the following:

http://[Your Server]/qcbin/About.htm

Note: Replace [Your Server] with your QC server. ALSO this URL is case sensitive so make sure the 'A' in **A**bout is capitalized.

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answered Nov 08, 2012 at 10:32 AM

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bubblehead712 ♦♦
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