I am getting the following error. [Window Title] Windows Installer
[Main Instruction] The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.[OK]
asked Apr 01 at 07:59 PM
Try installing the UFT add in for ALM from the install media first then reboot. After the machine has reboot then applying SP1.
answered Apr 01 at 08:00 PM