In the middle of running a script, UFT will suddenly just close, then of course upon re-opening it, that particular script is lost in the "black" hole for a bit. The error message that appears when trying reopen UFT and pull up the script is Test {ALM} - script name - UFT Smoke Validations S...

We are considering upgrading ALM 11 to 12.21 or 12.5 and would like to know the support period and extended support period for both versions. Could you help?

We are migrating to ALM 12.2 and the system is currently in a 'test' mode so we are not taking backups. I 'cleaned' the server about 3 weeks ago to prep for a fresh restore of our ALM 11 projects- and recently found I should not have deleted the 'Lab_Project' as it is part of the Lab Management. Is ...

Need a dynamic sql query to retrieve In-Active users from all the project in ALM.

In ALM 12.21 when user changes the test steps while executing test case from test lab and its showing the pop"Do you want to update the TC in Test plan" then user clicks "Yes" and the actual TC is not updating in Test plan. Is there any Parameters has to be done from ALM site admin e...

"Adding Document Generator favourites has been depracated. Project Reports in the Dashboard Module now provide all Document Generator functionality" Error prompt is displaying when user click the "Add to Favourites" button from Document Generator in ALM.

Unable to login to ALM and its showing the below error and when i click the Send Error details link on the prompt message its shows that "Connection is unavailable. User is not logged into project". Note: Please find the attached screen shot and please help. ![alt text][1] [1]: /storage/temp...

Unable to access Projects in ALM after updating the SQL Server 2008 to 2014 and its shoeing "Failed to Connect project" error prompt, Please assist us on this issue.