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New ALM Explorer crashes and fails to work with ''Windows cannot access the specified device'' error
We just upgraded to ALM 12.55 patch 2 over the weekend. Users are trying to install the ALM explorer on their Windows 7 PC's (yes, we still use Windows 7). We are using ALM Explorer since we have very strict environment where users cannot install from Internet Explorer without Admin assistance. Afte...
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asked 5 years ago by coleslaw
updated 5 years ago by jameslcoleman
Category:
Application Lifecycle Management
Hello. We have replaced some of our Windows 7 machines with Windows 10, and the Launch Report button is no longer displaying in the Test Instance Details / Runs window. We have run the ALM Client Cleanup tool, installed the ALM Connectivity tool and registered the ALM Client on the affected machines...
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Hello, We are having an issue when attempting to install the ALM 12.55 client application onto the client systems. During the install operation it fails with the following error: "Windows has found a problem with this file. Name: ALM-Platform-Loader.12.5x.cab Publisher: Unknown Publisher" Is...
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
We have an issue with HP ALM Help Page - When we click on Help page does not display from QC. Question mark icon in upper right corner opens a browser with Page not Found.
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WE saw something about being able to work with MS-Skype now as part of ALM. * > Accelerate team collaboration using > Microsoft Skype for Business You can > now collaborate with other ALM users > by sending instant messages while > working in a particular ALM module. * How do you accomplish getting ...
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Hi ALM Experts, I would like to ask what would be the cause of the above issue when we try to access ALM 12.55. This issue is limited to our offshore users. We tried to search it in the web, and it says that it could be in the .NET framework and issue might be resolved by reimaging the machine. Any ...
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
We are in the process of upgrading our system from ALM 11 to ALM 12.55. We have successfully upgraded from ALM 11 to ALM 12.21. However, when upgrading to ALM12.55 Patch 2, we are seeing the following error at the end of the Installation wizard for ALM 12.55: failed stopping ALM server and deleting ...
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asked 6 years ago by coleslaw
updated 6 years ago by jameslcoleman
I recently upgraded from ALM 12.53 No Patch to ALM 12.55 Patch 2, and the tray icon is no longer displayed. Can you help me with this? Thanks!
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I'm getting an error when attempting to Repair a project for Upgrade. I can't find any guidance on how to fix and I can't get access to the Knowledge Base Article. How do I fix this issue? Problems that require Manual Repair Duplicate component parameters names found Some business components have pa...