When I try to run the ALM Client Uninstaller Tool on our Windows Server 2008 R2 server machine, I receive an error that .NET Framework 3.5 cannot be installed. Any help?

Hello, We have a new system for a user that we can't get the ALM client installed onto. We have tried everything we know by cleaning the system (it never had the client installed prior) yet we ran this anyway, used the launching of the IE browser in "rub as admin" mode, reducing UAC for the ...

Hell, We have the need to install the ALM client on many systems and have found that due security needs and setting within the IE that are managed by policies and the IT department, that we need to add the URL to the trusted zones and Privacy tab. Both of these are maintained and managed by the IT d...

When logging into ALM for one user, they are having the following error come up. They can okay the error and go about getting in but they are lacking edit ability on all of the modules. The Error Reads: Could Not load file or assembly 'System.Design.Version=4.0.0.0, Culture=neutral, PublicKeyToken=b...

Seeing below error, unsure of how to fix. Initialization has failed. Contact your system administrator. For details, see the Loader log file. Failure details: http://myserver/qcbin/setup_a.cab - Failed to download this file. Error code 0x800C0008

Hello, We are having an issue when attempting to install the ALM 12.55 client application onto the client systems. During the install operation it fails with the following error: "Windows has found a problem with this file. Name: ALM-Platform-Loader.12.5x.cab Publisher: Unknown Publisher" Is...

Hello,   I have recently gotten a new laptop and the system is unable to connect to ALM with Excel.  I was able to connect easily in the past with the old system but the new system is not connecting.  There is nothing that has changed in the system environment according to the IT group but I am no l...

Hello,   I am getting the following error when trying to set up the client log files to capture logs for the ALM Client: (see attached image) Any help on what may be causing this OTA client can't create key issue?? Thanks, HomerJ  

Hello,  With the announcement that Microsoft is discontinuing Internet Explorer (IE) later this year, what are the alternatives that will be available for using with ALM after this occurs?   Thanks, HomeJ