Hello, I would like to know how I can create list of the inactive/ active user accounts within ALM/QC? I can see the users within the SITE ADMIN Site Users tab, but we have lots of users and when I look at the users list within the projects within the Site Admin I don't see all the users. How can I ...

Hello, We have several users on older systems that are experiencing issues exporting from Excel into ALM. They are all receiving an error that says "A General Error has occurred. The required ALM files are not downloaded onto the system. To download the files go to the ALM login screen." We ...

Hello, We have recently had some of our client images take on a new update from Microsoft that is affecting the implementation we have of TLS1.0 and attempting to utilize and prioritize TLS1.2 as the used method of SSL. Does ALM 11.52 support TLS1.2 as we couldn't find anything that suggests it does...

I am unable to create new project from a copy of existing project and getting error "Failed to create project" and "Failed to set project properties. the migrated/upgraded projects work fine, but we need to create new projects after this migration.

Hi, We would like to change the TD and DB admin password on our system but were unable to find any documentation regarding it. Is there a procedure to change it? Thanks, HomerJ

Hello, We are having an issue where the following error is occurring: 'Error "Value cannot be null. Parameter name: key"' in our ALM 11.52 patch 6 environment. This didn't exist for us prior to this. Do you have any information regarding what could cause this issue? Thanks

Hello, Have recently installed HP ALM 11.52 patch 3 on a Windows 2012 Server. When we try to launch the client from the browser we receive the above error about it being an unsupported configuration and then it goes on to list Windows versions verying from Windows XP-8.1 as supported versions and th...

Hello, Which ports are needed to be opened to install ALM/QC on a new systems?

Does ALM integrate with Service Now (Prod Tool) and allow the two to communicate with each other through synchronizations? Thanks for all clarifications.