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Answers
Views
Question
1
vote
1
answer
441
views
asked 9 years ago by
updated 9 years ago by
Hello, We are experiencing an issue where we are receiving the "Class Not Registered" error with our ALM 12.2x instance. We have recently installed an ALM 12.2x instance and we uninstalled the Quality Center client files from our client system, but when we try to connect to the server or to ...
2
votes
1
answer
305
views
asked 9 years ago by
updated 9 years ago by
Hello, We have an issue where the ALM icon within the system tray doesn't show properly? The icon within the system tray is always reporting as being down ("off") even the services have been started and are running correctly. Any ideas as to why this is occurring and how to fix it? Thanks, H...
2
votes
2
answers
268
views
asked 9 years ago by
updated 9 years ago by
Hello, After our recent upgrade from ALM 11 to ALM 12.20 were are experiencing an issue when trying to apply Cross Project Customization to our template and push it out to our linked projects. We upgraded all the projects and no issues were encountered during the verify, repair, or upgrade of any of...
1
vote
1
answer
166
views
asked 8 years ago by
updated 8 years ago by
Hi, We are trying to get Safari browser to work with ALM, but we are getting the error "the desktop client is not support for this browser". We were told that other browsers were available to use with ALM but have not had any success with any other browser than Internet Explorer (IE). Are we...
1
vote
1
answer
143
views
asked 10 years ago by
updated 10 years ago by
Hello, Which ports are needed to be opened to install ALM/QC on a new systems?
1
vote
1
answer
60
views
asked 9 years ago by
updated 9 years ago by
Hello, I am having an issue in that when I am within the customization of one project and then exit that setting and use the option to go to another project from them menu, then when I try to enter the new project's customization screen the system hangs and crashes. However, I have found that if I e...
1
vote
1
answer
53
views
asked 9 years ago by
updated 9 years ago by
Hello. We recently upgraded from ALM 11.52 to ALM 12.00, then we applied the first SP1 to this installation to roll up to ALM 12.01. Everything upgraded and is working normally within all of the upgraded projects and has been working for the last month. Today we tried to create a new project and are...
1
vote
1
answer
43
views
asked 9 years ago by
updated 9 years ago by
HI, I have a co worker that was having issues with our ALM server application and ended up running the installation again and creating a new qcsiteadmin_db. e haven't reactivated the projects and would just like to go back to using the original qcsiteadmin_db so we don't have to go through all of th...
1
vote
1
answer
39
views
asked 9 years ago by
updated 9 years ago by
We are getting ready to upgrade/ install the latest version of ALM and were wondering what is the best practice for setting the security and communications pass phrases? Are the defaults recommended by HP sufficient? Thanks, HomerJ
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