I forgot my admin password, so I need to be able to reset my AutoPass settings back to default. The problem is, I have to jump through an inordinate amount of hoops in order to uninstall/reinstall software applications (along with reboots) on our server machine. Any ideas?

Even though our port (5814) is not blocked, and we can access the AutoPass License Server (APLS) dashboard from the browser, when we try to get a license from UFT we are getting the message "Autopass Server Not Available". Any ideas on how to fix?

We are facing a license issue with some of our virtual machines. We are not able to use the tool even after doing clean uninstall or reinstall with a new version of the tool...still we are having the same issue with the new installation also please do help. UAC and Run as ADMIN are also tested. But ...

How do I upgrade from AutoPass 8.3 to 9.3.4 and save my data? I'm a bit unsure of the process, especially with the recent Struts hotfixes?

How do I install a fresh instance of AutoPass 9.3.4? I'm a bit unsure of the process, especially with the recent Struts hotfixes?

We are currently on AutoPass 9.3 and everything is working fine. Do I need to upgrade to v9.3.4?

They decommissioned the old server and set up a new one with same name and IP address. We got the AutoPass Server installed but can't log in. Can access fine from other computers on network. ![alt text][1] [1]: /storage/temp/719-expired.png

I tried installing the new HP Autopass License Server but it seemed to go for a while then just got hung. What can I do to fix this?

We are using the default AutoPass TCP port 5814 in our environment, but one of our clients is still having trouble connecting. How can I make certain that TCP port 5814 is totally open/unfiltered between the affected client machine and my license server?