Hello. When attempting to apply template customization to 2 projects I get the following error: System.InvalidCastException: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)) So far, I have tried the following in an attempt to resolve the issue... Added the MAX_QUERY_L...

Hello, We have numerous users reporting problems launching the ALM client when Office 365 is installed. They are not able to open due to this error: "Unable to cast COM object of type 'System_ComObject' to interface type Microsoft.Office.Uc.UCOfficeIntegration" We have searched and found a w...

Hello, We have discovered that when we are trying to create a new defect from any module the "Bug_New" action is triggered several times. We are on ALM 12.55 and have never had this issue before. Is this a known issue or is there a known bug relating to this issue? Thanks, HomerJ

Hello, The above issue is occurring for us. The file has no digital signature or the publisher is untrusted" with ALM 12.60 issue occurs on our Windows 10 PCs when attempting installation of the client components. Error message says "The file has no digital signature or the publisher is untr...

Hi, We are currently running ALM 12.55 in our production environment and test ALM 12.60 in our test environment prior to upgrading. During our testing we are unable to install the ALM explorer for both versions on a single machine. The product codes for them are the same and not allowing the install...

Hi, We are having an issue in ALM 12.55 where some users have put an apostrophe in the name within a field and although allowed, when attempting to filter on that field and error is generated, The error states" an invalid character exists." We know what the issue is, so is this supposed to b...