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3
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1
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251
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asked 8 years ago by
updated 8 years ago by
When I installed AutoPass, under configuration, then Main Configuration, when I test my mail, it failed.
0
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1
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172
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asked 7 years ago by
updated 7 years ago by
What are the procedures for updating the Set Mail Protocol SMTP Server password? When the ALM password is refreshed/updated and tested, is it immediately effective at that time?
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139
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asked 8 years ago by
updated 8 years ago by
I am currently trying to mimic our "AUTO_MAIL_SUBJECT_FORMAT" field that we have in the table DATACONST in one of our other Production Projects. Unfortunately, I am having trouble with the 3 values (BG_PRIORITY, BI_BUG_ID, BG_SUMMARY) all populating. I can only get it to retrieve 2 out of th...
2
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1
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136
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asked 7 years ago by
updated 7 years ago by
Hi. Our AutoPass License Server is not sending emails. I'm getting an error from the Mail Configuration page, and if I try to send reset password emails from the Users section, nothing sends. I checked our logs, and am consistently receiving the following error: ERROR - Jun 08 15:38:26 - [com.hp.aut...
8
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1
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52
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asked 11 years ago by
updated 11 years ago by
We use the "Send Mail Automatically" option for the project. If this setting is disabled, will it disable the email notification for tests in the test lab? (i.e. Pass, Fail, Error) Thanks in advance.
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39
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asked 5 years ago by
updated 5 years ago by
How can you remove the included history that ALM sends in the defect automail??
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1
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33
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asked 6 years ago by
updated 6 years ago by
I have setup the email notifications for failed synchronizations but I have not be successful. Can you assist? ERROR #1- server.MailService.CHECK_SEND_MAIL_FAILED : Failed to send test e-mail. Reason: server.MailService.FAILED_TO_INIT_MAIL_SERVICE : Failed to initialize mail service. Reason: Messagi...
2
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1
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29
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asked 8 years ago by
updated 8 years ago by
In AutoPass Mail Configuration, when I try to enter my mail User Name (brock.landers), it complains that the field can only contain alphanumeric characters. It's our policy to have the dot in our mail user name name (first.last)...no way around this. Help!
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1
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29
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asked 7 years ago by
updated 7 years ago by
We are in the process to moving from IBM Notes to Outlook....the people who have been moved do not get Defect e-mails anymore...I have the logs set to debug, but do not see any issues there...
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