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Question
1
vote
1
answer
352
views
asked 5 years ago by
updated 5 years ago by
Hi All, We are having an issue where the services aren't restarting after the server had to be rebooted for OS security package installation to complete. We have tried to reboot the system several times as well as trying to go into the services app and manually the starting the HP Application Lifecy...
2
votes
1
answer
308
views
asked 10 years ago by
updated 10 years ago by
Hello, We have an issue where the ALM icon within the system tray doesn't show properly? The icon within the system tray is always reporting as being down ("off") even the services have been started and are running correctly. Any ideas as to why this is occurring and how to fix it? Thanks, H...
1
vote
1
answer
208
views
asked 9 years ago by
updated 9 years ago by
Hello, We have recently set up a new server and have our ALM and DB instances hosted on the same server. Recently we have been experiencing the issue that when we restart the server the services don't ever start up and the ALM system is unavailable until we go in and start the services manually (eit...
1
vote
1
answer
159
views
asked 6 years ago by
updated 6 years ago by
I am wondering to find a way to stop or restart Autopass in Linux machine. I did find a way to start/stop or restart in Windows machine but not in Linux. Any suggestion would be greatly appreciated.
0
votes
1
answer
80
views
asked 5 years ago by
updated 5 years ago by
We were doing an upgrade of ConnectAll and our services are not starting -- they look like they point to the wrong folder. Is there an easy way to fix the Mule and Tomcat services?
3
votes
1
answer
36
views
asked 7 years ago by
updated 7 years ago by
Hello, The tray icon that shows the status of the HP ALM services always shows as not working in our Windows server. Is this to be expected and should we worry if it isn't reporting correctly? Everything seems to be working normally on the server otherwise. Thanks, HomerJ
0
votes
1
answer
35
views
asked 5 years ago by
updated 5 years ago by
We know ConnectAll relies on 2 services Mule and Tomcat. Is there a best practice on the order these should be started, stopped or cycled?
1
vote
3
answers
33
views
asked 5 years ago by
updated 5 years ago by
Hello, Is there a way that we can monitor the services on the ALM server to be more proactive in catching the system being down before it affects the users? Thanks, HomerJ
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