Hello, The tray icon that shows the status of the HP ALM services always shows as not working in our Windows server. Is this to be expected and should we worry if it isn't reporting correctly? Everything seems to be working normally on the server otherwise. Thanks, HomerJ

Hello, We have been having issues with the services recently and we are trying to figure out how to find out the user that is registered with and used for hosting the HP ALM services on the application server? Thanks, HomerJ

Hello, We have an issue where the ALM icon within the system tray doesn't show properly? The icon within the system tray is always reporting as being down ("off") even the services have been started and are running correctly. Any ideas as to why this is occurring and how to fix it? Thanks, H...

Hello, We have recently set up a new server and have our ALM and DB instances hosted on the same server. Recently we have been experiencing the issue that when we restart the server the services don't ever start up and the ALM system is unavailable until we go in and start the services manually (eit...

I am wondering to find a way to stop or restart Autopass in Linux machine. I did find a way to start/stop or restart in Windows machine but not in Linux. Any suggestion would be greatly appreciated.

Hi All, We are having an issue where the services aren't restarting after the server had to be rebooted for OS security package installation to complete. We have tried to reboot the system several times as well as trying to go into the services app and manually the starting the HP Application Lifecy...

Hello, Is there a way that we can monitor the services on the ALM server to be more proactive in catching the system being down before it affects the users? Thanks, HomerJ