Hello,   We had an issue with the starting the services in ALM.  We are using ALM 12.55 and this issue occurred.  We have a test instance of 12.60 and the same issue is occurring is this a known bug and issue in the latest versions?   thanks, HomerJ

Hello, We are receiving the following issue creating cross-project graphs, the Module Access in the linked projects is not validated. We are running ALM 12.55 patch 2 and having this issue. Is there a resolution for this? Thanks, HomerJ

Hello, We have uses that have recently gotten new computers with Windows 10 preinstalled (we are using ALM 12.55 and it is supposedly certified for Windows 10). These users log into the client for ALM and are able to be within ALM for several minutes and then they are disconnected and bumped out to ...

Hello, We have just installed ALM version 12.55 and would like to know the best practice for patch installation on this version. I see there are four (4) patches available, so would it be best to: a. Install Patch 4 or b. Start with Patch 1 and install each patch in turn through patch 4. Also when t...

Hi, We are having an issue in ALM 12.55 where some users have put an apostrophe in the name within a field and although allowed, when attempting to filter on that field and error is generated, The error states" an invalid character exists." We know what the issue is, so is this supposed to b...

Hi, We are currently running ALM 12.55 in our production environment and test ALM 12.60 in our test environment prior to upgrading. During our testing we are unable to install the ALM explorer for both versions on a single machine. The product codes for them are the same and not allowing the install...

Hello, We have an instance of ALM 12.55 running on Windows Server 2016 and MS SQL 2012 DB. We are experiencing an issue since we upgraded from ALM 12.21 to ALM 12.55 where we are seeing duplicate test instance names in the test details and the manual runner. We have never experienced this before in ...

Hello, We are experiencing an issue since our recent upgrade to ALM 12.55 from a previous versions. We were previously able to open a graph and change the name and save as a new graph, however since the upgrade we are no longer able to perform this functionality. Is this a known issue, are we doing ...

Hello, We are having an issue when we are trying to download the client files after installing patch 1 in ALM 12.55. We are constantly receiving a security warning regarding the publisher certificate information. Is there a resolution to avoid and fix this issue?? Thanks, HomerJA