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Hello, We recently had a password change on the authorized LDAP user for our LDAP authentication from HP ALM. Since then no one can log into the system. We receive an error about "Unable to authorize to the LDAP system, please contact the administrator for further assistance." We know it is ...
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Hello, We are having an LDP Authentication issue upon login. The main siteadmin for our HP ALM instance recently left and the IT department removed the account from our corporate network system. Since then we have had issue logging into the system. The credentials used were theirs to go into the sys...
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Hello, We are seeing the following in our error log as it relates to LDAP authentication: .LDAPException: error result (49); 80090308: LdapErr: DSID-0C0903A8 . Any clarification on what is happening in the system would be greatly appreciated, Thanks, HomerJ
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asked 13 years ago by tlstockton
updated 13 years ago by sammyh
We are trying to configure an external SMTP server for QC. I do not see any mention of this in the Installation or Administration Guides. Any Ideas?
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Rather than having to request the creation of a service account, is it possible to create a non-LDAP user account in QC?
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Hello, We're getting LDAP errors in or system recently and are wondering if it is due to a configuration or if it is due to an error on the LDAP system. We recently added a domain to our LDAP system and when we added it due to the limitations of availability because of EU standards we have had to li...
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asked 4 years ago by homerj
updated 4 years ago by homerj
Category:
Application Lifecycle Management
Hello, We've noticed that the ALM QC LDAP isn't validating new passwords as users still use their (old) password to successfully login, Take note that there is a high probability that the issue may lie with with the LDAP connection itself. Is this expected? Where can we start to look to figure this...
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asked 12 years ago by derlweldon
updated 12 years ago by sammyh
Can both LDAP & QC Authentication be enabled at the same time? We users which are external to our Active Directory LDAP. We would like to give access. If they are not in LDAP they are unable to access QC - any workarounds?
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Hello All, We seem to be having an issue where the LDAP times out during periods of inactivity. What we are discovering is that we are using a VIP LDAP load balancer and over night or the weekend where the ALM services aren't being used the LDAP seems to time out. Restarting the server fixes the iss...