We would like QC to auto-email a few people when a new Defect is created or modified. Email is working in QC because we can go to the defect and manually send via email, its just the auto routing that is not working. I have tried adjusting the settings have not had any luck in resolving the issue on...

I had to turn off automail for our big project over the weekend so the team can update a lot of defects and not spam everyone's e-mails. I would just like to know if I turn this option back on, will all the change emails from the weekend be sent (100s at once)? Or are those change emails basically g...

We have a project in our QC Dev environment that is an exact copy of production. The problem is that we are making changes to defects in the dev environment and current QC users are still receiving the automail for this project in Dev. So fare we have tried everything to turn off automail but with n...

Hello. When we rerun a failed script that has defect linked to it, the automail that is received is not in the correct format. Instead of the text that should be displayed in the body of the email, it contains HTML tags. We are currently using ALM v12.55.473, and we also have the 'MAIL_FORMAT...

I am trying to figure out how to change the from email address when ALM/QC sends Emails. How do I do this?

Hello. I am wanting an email to be sent to me if there are any changes made to the fields in the Test Plan module. Is there a way to send an automail if a field value is changed within the Test Plan module?