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1335
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asked 4 years ago by gobroncos
updated 4 years ago by pt-barnum
Category:
Application Lifecycle Management
When trying to login to HP ALM all users receive the following error(image attached).This is causing a total loss of service. Error says: "Failed to Login. Please contact system administrator for help. Description: Authentication failed. Verify your user name and password." Site admin is also gi...
1
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473
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Hello, We recently had a password change on the authorized LDAP user for our LDAP authentication from HP ALM. Since then no one can log into the system. We receive an error about "Unable to authorize to the LDAP system, please contact the administrator for further assistance." We know it is ...
2
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1
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443
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When ALM/QC tries to launch any of my UFT/QTP hosts via Automatic Runner, I receive the error: "Unable to connect testing tool to the requested ALM/QC server" I've tried all of the normal fixes to no avail: -Refresh ALM/QC client components, connectivity, and registration -Re-installed UFT/Q...
3
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1
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311
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asked 9 years ago by testrabbit
updated 9 years ago by bsmith
Our ALM/PC 12.20 is set to use LDAP to authentication login ID's. We are having LDAP issues and are currently locked out of ALM/PC. How can I switch the authentication back to use QC?
3
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1
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Hello, We are having an LDP Authentication issue upon login. The main siteadmin for our HP ALM instance recently left and the IT department removed the account from our corporate network system. Since then we have had issue logging into the system. The credentials used were theirs to go into the sys...
1
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2
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190
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Hello, We are having an issue where the LDAP is timing out in our system intermittently. We have changed the time timeout settings to extend the possibility of it not disconnecting and yet after a period (it varies to so it is not easily reproduced or trouble shot) it disconnects and times out for t...
2
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1
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180
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asked 9 years ago by coltsfan12
updated 9 years ago by mrwhite
Getting a failure to login to ALM server for all users today. Looking at the logs I see the error is CtdException: Invalid context key in regards to our LDAP server. I can ping the LDAP server so unsure of the issue.
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180
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Hi, We are switching over from QC authentication to LDAP and were unsure if LDAPS (LDAP over SSL) was supported? Thanks
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173
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Hello, We are seeing the following in our error log as it relates to LDAP authentication: .LDAPException: error result (49); 80090308: LdapErr: DSID-0C0903A8 . Any clarification on what is happening in the system would be greatly appreciated, Thanks, HomerJ