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asked 6 years ago by godawgs
updated 6 years ago by David Hall
We would like to get a ticket started with Orasi to go to Mobile Labs. We are seeing an issue where our devices become unavailable and we need to reboot the cart. Looking for help identifying the issue.
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
We're having problems loading our application onto iOS devices. We double checked certificates and provisioning profiles and couldn't resolve the issue. Below is the error we're getting: The application installation failed. It can be attempted again but the application's saved data will be lost....
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
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We recently discovered 3 of our Android devices were damaged due to overheating batteries. We had this problem last year and we've since made sure to keep the area near the fans clear to allow for circulation and have followed the general guidelines (brightness level), but the problem seems to conti...
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I'm trying to use descriptive programming with my mobile device using the Mobile Labs add-in, but my object isn't being identified no matter what properties I describe. Is there some trick I need to be aware of?
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I need to be able to rotate my app to make sure it works in landscape mode in addition to portrait mode. How can I automate this gesture?
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asked 5 years ago by godawgs
updated 5 years ago by David Hall
We've recently run into issues connecting to a device through UFT. Attempting to troubleshoot we installed the latest CLI and it looks much different from previous ones and appeared to be missing some of the needed files. We're hoping to get assistance with this connection as we're currently only ab...
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Are there some quick steps to get my app and Mobile Labs Add-in for UFT going? Looking for easy steps so that I may start learning right away.
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I'm using the Set method to type text into a MobiEdit editbox, but my device's on-screen keypad/keyboard is staying open and hiding objects and breaking the rest of the script. How to I automatically close they keypad upon entering text?