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226
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Hello, we are seeing an issue about the pdm.dll file needing to be updated. How do we find and update this file as it is discovered during installation and flagged? Thanks, HomerJ
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asked 4 years ago by jtaylor
updated 4 years ago by josh-yates
Category:
Application Lifecycle Management
I was trying to create a test plan using Sprinter version 14.52 with screen capture, defects, and connected to ALM, the application gets hung after stopping the steps creation. Are there any known issues on this?
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asked 5 years ago by test4life
updated 5 years ago by josh-yates
Category:
Application Lifecycle Management
We are on ALM 12.50 Patch 1, we are trying to figure out what the highest version of sprinter that we can use that would be supported.
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10
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asked 5 years ago by coleslaw
updated 5 years ago by jameslcoleman
Category:
Application Lifecycle Management
Hello. We recently upgraded our ALM from v12.55 to v12.60, and Sprinter from v14.01 to v14.51, and the test steps are no longer capturing steps automatically when using the Step Capture feature. It isn't populating the test steps with the actions performed by the user.
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asked 5 years ago by coleslaw
updated 5 years ago by jameslcoleman
Hello. We are receiving the following error when we try to change the status of a test. We are currently using ALM v12.53 with Sprinter v14.50. Can you advise on what could be causing this issue to occur? ![alt text][1] [1]: /storage/temp/924-sprinter-error-has-occurred.png
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1
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855
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asked 6 years ago by coleslaw
updated 6 years ago by jameslcoleman
I have a user reporting that when they are logging into ALM, they experience a "Failed to initialize. Please contact system administrator for help. Description: Failed initializing plugin 'Sprinter'. Could not load file or assembly 'HP.Sprinter.lSprinter.lProxy. Version=12.53.0.0, Culture=neutra...
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53
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asked 6 years ago by coleslaw
updated 6 years ago by jameslcoleman
Hello. I have a user that is receiving an error message indicating that Sprinter is not installed on their machine. I have verified that it is installed on their machine, and it can also connect to ALM. I am currently using ALM v12.21 Patch 2 with Sprinter v14.03. Can you assist me with this issue? ...
0
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1
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26
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asked 6 years ago by test4life
updated 6 years ago by josh-yates
When we run tests in sprinter using Power Mode and Macros in Internet Explorer when we go back and look at the "storyboard" in sprinter the red highlighting box does not show the proper location of the text boxes, combo boxes etc that Sprinter was filling in. Is there any way that we can imp...
4
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Does Sprinter 14.01 need to match the UFT version or the ALM version? And do you know the correct order to install Sprinter and UFT on a virtual machine if needed?