Hello. Our company is planning to upgrade from IE 11, and go to the new Microsoft Edge Chromium browser. We want to know if ALM Supports this new browser from Microsoft.

Hello. Our previous support person has left the company, and our users are receiving the error “503 – Problem accessing /qcbin/. Reason: Service Unavailable”. We have tried restarting the ALM service, but that did not resolve the issue. I checked the wrapper logs, and I found the message “Failed to ...

Hello. I have a user that is experiencing the following message when trying to login to ALM. We have run the ALM Client Cleanup Utility on the machine, but the issue still occurs. I appreciate any information that you can provide.  Initialization has failed. Contact your system administrator. For de...

Hello. I have been executing BPT tests from UFT, and the test results were saving back to ALM as expected. Recently, I found where its taking a day or more for the run results to show up in ALM. I have checked with some of the other testers, and it appears that I am the only user affected by this is...

Does the ALM Lab Service Auto Login feature support Windows Server 2019?

Hello. We have a 'Subject' field in ALM that is displaying values in the lookup list that are only suppose to display for the 'Environment' field. I have check the customization, and it has the correct list selected for the 'Subject' field, so I am not sure what is going on. Have you experienced thi...

Hello. In Site Administration on the DB Servers tab, there is a field called "DB Administrator Password." Currently, this field is limited to 20 characters. My company is wanting us to increase this password from 20 characters, to 30 characters. Is there a way to increase the length of this field? I...