Hello,     I have installed ALM 15.5 on our test server environment and am planning to install it on prod servers later next week. I want to make use of the ALM client launcher feature within ALM 15.5. During the installation I have selected the checkbox option in the ALM client launcher window to "...

Hello. We recently upgraded java on our server, and now receive the following error when we try to start the service. Windows could not start the Micro Focus Application Lifecycle Management service on Local Computer. Error 1067: The process terminated unexpectedly.

User is receiving an error message that a cab file is missing it diginal signature and can't sign in to QC. Tried to reinstall the client, reregister the files. This did not work. Please advise. Thanks

Hello. We are receiving an error message in our Automatic Runner in ALM when we use a batch file and run test scheduler to kick off our UFT tests. The error that displays is - "Host is locked by another test. Waiting...". Can you advise what is causing this issue to occur?

We have 1 user getting HTTP ERROR 403 after entering their login credentials and clicking AUTHENTICATE. So, the client is loaded and he can enter into the login/password fields, but as soon as he clicks Authenticate, he is thrown an error screen. Please see attached. I can login with his credentials...

We have ALM12.6 and over the weekend, the server took on a Windows Update and Now, the service will not Start. We installed our own Java 1.8 as part of ALM install, and it does not look like that was updated (still same build # as we installed.) Checked the Wrapper Log and see it trying multiple tim...

Hello,   We are getting the following issue when installing on Windows Server 2019 (which it says is supported): When trying to install ALM server on Windows Server 2019, installation failed during launching the installer with the exception below... Flexeraaw_$aaa: Windows DLL failed to load at Flex...

Hello, We are getting an http error 503 service unavailable when trying to access our ALM application. Is there something that we should check? thanks in advance, HomerJ

I was wondering if anyone know, if it is recommended not to change the service account password in HP ALM/QC. I thought it is, but need to confirm. If there is any documentation on this please let me know. Thank you so much.