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Hello, We have just installed ALM version 12.55 and would like to know the best practice for patch installation on this version. I see there are four (4) patches available, so would it be best to: a. Install Patch 4 or b. Start with Patch 1 and install each patch in turn through patch 4. Also when t...
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Hello, I wanted to find out what the Version 8 requirements behind the Java release for version 12.6x are? We have frequent scanning of our systems for security issues and the release that was installed on the system when we installed ALM version 12.60 is version Java 1.8.101 - Which the Security ce...
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Good afternoon, Our team was reviewing QC logs and noticed that there are several warning within the log files being logged whenever users are logging into QC. It states the following: "CMiscLogic.getLicences(297) hot-fix applied" What is this and can you help me understand what hot fix i...
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Hello, We have recently upgraded our ALM installation to version 12.60 and were previously at version 12.53. We have an older project that we would like to restore into the new version and when we imported the .qcp file into the current version we are receiving an error of the following: "unsupp...
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Hi, We are trying to generate few customized reports for several projects whicle adding projects we see that Tool has a limitation where it is not allowing us to add more than 6 projects to generate reports. Let us know if there is any workaround or should we change any config settings in Admin pane...
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Hello, Is there any customizations that can be done to Add morethan 4 graphs in a Dashboard Page? Currently the system is not letting us to add more than 4 reports/graphs in a single Dashboard page that we created. We have asked other questions in the past and got quick and helpful replies and hope ...
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Hello, We were wondering what versions currently are supporting the Microsoft Azure environments? Thanks, HomerJA
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Hello, We have uses that have recently gotten new computers with Windows 10 preinstalled (we are using ALM 12.55 and it is supposedly certified for Windows 10). These users log into the client for ALM and are able to be within ALM for several minutes and then they are disconnected and bumped out to ...
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Hello We are experiencing the following error in out ALM server log for only one project: CSequenceManager.getMultipleCurrentSequenceValues(309) Exception in getting sequence value java.sql.SQLException Messages: [Mercury][SQLServer JDBC Driver]A problem occurred when attempting to contact the serve...