Hello,   We have recently received the following error:  "Server on 'XXX' has entered an unstable state, please contact your site administrator. status=MUTED, label=QC server is muted due to unrecoverable error, cause=null,"  We are unsure what happened as it was running fine.  We changed out DB ove...

Hello,   We had an issue with the starting the services in ALM.  We are using ALM 12.55 and this issue occurred.  We have a test instance of 12.60 and the same issue is occurring is this a known bug and issue in the latest versions?   thanks, HomerJ

I'm trying to setup ALM and since it looks like it needs 2 database users td and td_admin.What is the difference between these two and how does security need to be setup?

We "downgraded" from "ALM" license to "Enterprise" license and disconnected a project from it's "parent" Template, but it still executes the template Workflow instead of the local project workflow.  HOW do we disable the old template workflow (since we cannot use it anymore with "enterprise") , and ...

I'm getting this error in the ALM Automatic Runner:"The component or application containing the component has been disabled" I have no idea what to do to fix this.

We jsut copied (make a project form an existing project) a customized project that was only being used for the Defect module (no requirements), and in our copy, we are trying to turn on the Requirements module.  We are getting a couple errors in the Project Customization section related to enabling ...

I would like to set up the team with the global search option in ALM. I cannot find how to turn on this option anywhere in ALM. Can you please send me step by step instructions? Could it be this is something we have to pay for (like our current license version does not allow this option)?

We want to import/migrate smaller projects to our new ALM 15 environment. Starting from 11.52 we are running repair and verify, then exporting the .qcp file. We then want to import into a staging instance with ALM 12.21, then exported out and imported into the ALM 15 instance. The sizes of these pro...

Hello, We have following license installed and wanted to know what these refer to can you please help, i have pulled this data from Site_license Table 11.50 HP Ent Integr for SAP Adapter 12.50 HP Quality Center Additional Requirements Mgmt Global 12.50 HP Application Lifecycle Management Edition Glo...