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1
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1
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131
views
asked 4 years ago by
updated 4 years ago by
Hello,   Does ALM Octane supports other browsers?  e know it supports IE but were interested if other browsers such as Chrome, Safari, Opera, Edge, etc are supported within the Octane environment.   Thanks, HomerJ
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60
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asked 4 years ago by
updated 4 years ago by
Hello,   We are wondering do we need to have a browser on the Quality Center Server?I am asking because we are investigating the removal of all browsers from all servers and I have a concern that we may need Internet Explorer on the QC server for debugging, validating patch installs, or some other r...
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1
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167
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asked 4 years ago by
updated 4 years ago by
Hello,   We have a User trying to review a couple test scripts but the text looks garbled in design steps. I am also getting the same results.  The test cases were just updated b y uploading the changes from an Excel sheet if this makes a difference. Is this a known issue or something we may have do...
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1
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23
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asked 4 years ago by
updated 4 years ago by
Hello,   We are considering removing all browsers from our hosting servers,  Is there a requirement for the server hosting this application to have a browser installed on the server?  Is there a reason that we may not want to remove the browser such as special usage techniques or trouble shooting is...
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3
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886
views
asked 4 years ago by
updated 3 years ago by
WE ended up being forced by It to upgrade JAVA on our ALM server from JAVA 8 build 221 to JAVA 8 build 261. Now, the ALM service starts, but going to the ALM URL, we get an HTTP ERROR 503 "Service Unavailable" page. In the Wrapper.log, it looks like ALM starts, but we get an error in the W...
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1
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1327
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asked 3 years ago by
updated 3 years ago by
When trying to login to HP ALM all users receive the following error(image attached).This is causing a total loss of service. Error says:  "Failed to Login. Please contact system administrator for help.  Description:  Authentication failed.  Verify your user name and password." Site admin is also gi...
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1
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77
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asked 3 years ago by
updated 3 years ago by
Hello, We've noticed that the ALM QC  LDAP isn't validating new passwords as users still use their (old) password to successfully login, Take note that there is a high probability that the issue may lie with with the LDAP connection itself. Is this expected? Where can we start to look to figure this...
1
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1
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196
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asked 3 years ago by
updated 3 years ago by
I need to restrict concurrent users on a SPECIFIC project to use on ALM15 from the total 60 available concurrent user license. I see a possible way in the site administration console Licenses/ License assignments tab "Full License" column".  It looks like adjustment can be made there, but will it al...
1
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71
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asked 3 years ago by
updated 3 years ago by
We've been experiencing issues with ALM all day. This morning users brought up how they couldn't even reach the ALM landing page/menu in Internet Explorer - receiving the error "page cannot be found." We suspected that perhaps the password for the ALM service account user expired so I added the new ...
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