Votes
Answers
Views
Question
0
votes
1
answer
102
views
We are trying to upgrade (in place) our ALM12.21 to 12.55 and are getting a strange error -- The installer seems to detect a previous instllation -- even though we just ran the 12.21 UNINSTALLER from Control Panel "Programs and Features". We also made sure to delete all "left-over" f...
0
votes
1
answer
51
views
asked 6 years ago by soapy-smith
updated 6 years ago by pt-barnum
Good Afternoon, We are upgrading our Oracle database to 12.2.0.1. Currently we have ALM 12.21 patch 02. Please advise if ALM 12.21 patch 02 is able to work with Oracle 12.2.0.1. Thank you
0
votes
1
answer
140
views
asked 6 years ago by buffalo-bill
updated 6 years ago by pt-barnum
When we link a defect to a test instance in the Test Set of the Test Lab Module, it links that defect to ALL of the tests in the test set. OR, if you link a defect to a test in the Test Plan Module, it links the defect to all the tests that are in the same test set. This issue is happening in all pr...
0
votes
1
answer
214
views
asked 6 years ago by buffalo-bill
updated 6 years ago by pt-barnum
Hi - we are getting the following error on our server. Server on 'ALM01' has entered an unstable state, please contact your site administrator. status=MUTED, label=QC server is muted due to unrecoverable error, StackTrace= java.sql.SQLNonTransientConnectionException: [Mercury][SQLServer JDBC Driver]...
0
votes
3
answers
150
views
Hi ALM Experts, I would like to ask what would be the cause of the above issue when we try to access ALM 12.55. This issue is limited to our offshore users. We tried to search it in the web, and it says that it could be in the .NET framework and issue might be resolved by reimaging the machine. Any ...
0
votes
1
answer
848
views
asked 6 years ago by coleslaw
updated 6 years ago by jameslcoleman
Hello. I have a user that recently received a newer laptop replacement, and the user is receiving the following error when trying to connect to the ALM server. He is currently using IE 11 on a Windows 7 32-bit machine. So far, we have tried the following in an attempt to resolve this issue... - Disa...
0
votes
1
answer
41
views
asked 6 years ago by soapy-smith
updated 6 years ago by pt-barnum
We are looking for a way to be able to change the application list used for defects outside of the QC workflow. Application values change frequently, and updating the list across hundreds of projects is time consuming. We have tried to read from a file on a shared drive location to populate the list...
0
votes
1
answer
93
views
asked 6 years ago by buffalo-bill
updated 6 years ago by pt-barnum
Very odd, I felt I did a new install the same way as I always have but the td account does not exist in SQL and the installation works fine, just no td account is found and worry about the difference having an issue down the road. Can I just add it? My SQL engine uses the sa account for actions (jus...
2
votes
1
answer
94
views
Can you repair UFT 14.50 from the command line? I've been able to do this with other versions but I don't know how with 14.50.