Hello. I have a user that is experiencing the following message when trying to login to ALM. We have run the ALM Client Cleanup Utility on the machine, but the issue still occurs. I appreciate any information that you can provide.  Initialization has failed. Contact your system administrator. For de...

Hello. Our previous support person has left the company, and our users are receiving the error “503 – Problem accessing /qcbin/. Reason: Service Unavailable”. We have tried restarting the ALM service, but that did not resolve the issue. I checked the wrapper logs, and I found the message “Failed to ...

Hello. Our company is planning to upgrade from IE 11, and go to the new Microsoft Edge Chromium browser. We want to know if ALM Supports this new browser from Microsoft.

Hello. We are trying to install UFT Mobile Server on a Windows 10 machine, and we receive the following error during the installation process: "The PostgreSQL was already installed on this machine. Please uninstall it first or use it through external DB support" We have tried uninstalling PostgreSQL...

Hello. I am not exactly sure when the message disappeared, but I believe it occurred after installing UFT Mobile 3.4 sp2 on a new Windows 10 image. We were previously using a Professional license with 8 device connections and upgraded to an Enterprise license with 30 device connections. Shortly afte...