Hello,   We had an issue with the starting the services in ALM.  We are using ALM 12.55 and this issue occurred.  We have a test instance of 12.60 and the same issue is occurring is this a known bug and issue in the latest versions?   thanks, HomerJ

Hello,   We have recently received the following error:  "Server on 'XXX' has entered an unstable state, please contact your site administrator. status=MUTED, label=QC server is muted due to unrecoverable error, cause=null,"  We are unsure what happened as it was running fine.  We changed out DB ove...

Hello,   We are wondering about the various browsers support within ALM.  Can Quality Center Enterprise 12.5 patch 1 run on any browsers other than mMicrosoft IE?  Will others be available in future version releases of ALM? Will Sprinter, Add-Ins, etc. also work in other browsers than IE as well? &n...

Hi,    I am the Admininstrator for our ALM product. Currently the application supports only IE that I am aware of . Please let us know the version that supports the Chrome and Edge browsers. When trying to use Chrome or Edge, we receive the following message: "You are using an unsupported browser. A...

Hello,   Does ALM Octane supports other browsers?  e know it supports IE but were interested if other browsers such as Chrome, Safari, Opera, Edge, etc are supported within the Octane environment.   Thanks, HomerJ

Hello,   We are wondering do we need to have a browser on the Quality Center Server?I am asking because we are investigating the removal of all browsers from all servers and I have a concern that we may need Internet Explorer on the QC server for debugging, validating patch installs, or some other r...

Hello,   We have a User trying to review a couple test scripts but the text looks garbled in design steps. I am also getting the same results.  The test cases were just updated b y uploading the changes from an Excel sheet if this makes a difference. Is this a known issue or something we may have do...

Hello,   We are considering removing all browsers from our hosting servers,  Is there a requirement for the server hosting this application to have a browser installed on the server?  Is there a reason that we may not want to remove the browser such as special usage techniques or trouble shooting is...