Hi, We have recently had an issue with our ALM server and had to restore the VM image that is the host for the ALM application. We have been able to connect to the DB and we see a connection from the app server on the DB instance. We have checked everything we can thing of and the services are runni...

Hello I am having an issue in my system only where the ALM Explorer is returning an error condition that it is unable to find the error. Verify that the address information typed into the URL location is spelled correctly. I am only having the issue on the ALM Explorer and the Internet Explorer brow...

Hi, Recently we had a restore done on our DB instance that serves the ALM application. The DB deleted a project schema during the clean up he was running and we are unable to delete the project full anymore. What is the best way to delete the project for future reference? Thanks, HomerJ

Hello, We are running LDAP authentication and when we try to log into the system we are getting an error on the system. It appears as though no one is able to log into the system. Where can we look or what should we do to get the log ins to authorize again. I think that the LDAP managers changed som...

Hello, We are currently running into a point where we are going to be low on repository space on our hard drive. If we decide to have projects archived, how challenging is it to recover the information at a later date if needed and if we move to a new version? Thanks, HomerJ

From ALM we can access the Bus. Comps. But from UFT we cannot due to licensing, which makes no sense because we are accessing from UFT the asset located in ALM. What Business Component (BPT) related functionality is allowed with a Functional Testing (FT) license type?

HI, We have a user that applied a filter to the execution grid and is now generating a popup error when visiting that view. The user cannot get to the area to clear the filter due tom this error. Only option is to hit OK and then the user is returned to the Details screen. Is there a method availabl...

Hi, We have an issue with finding out the qcadmin user account and password - we don't know what these are since the prior Admin is gone and trained no replacement. What options do we have not knowing this information and needing it for future use? Thanks, HomerJ

Hello all, As part of our new Disaster Recovery program, we are testing our applications on virtual machines to ensure they can be recovered and are functioning after a major incident. When testing Quality Center, we are unable to authenticate credentials due to issues with LDAP (these credentials a...