Hello,   I am getting the following error when trying to set up the client log files to capture logs for the ALM Client: (see attached image) Any help on what may be causing this OTA client can't create key issue?? Thanks, HomerJ  

Hello,  With the announcement that Microsoft is discontinuing Internet Explorer (IE) later this year, what are the alternatives that will be available for using with ALM after this occurs?   Thanks, HomeJ

Hello,   I have recently gotten a new laptop and the system is unable to connect to ALM with Excel.  I was able to connect easily in the past with the old system but the new system is not connecting.  There is nothing that has changed in the system environment according to the IT group but I am no l...

Hi,    I am the Admininstrator for our ALM product. Currently the application supports only IE that I am aware of . Please let us know the version that supports the Chrome and Edge browsers. When trying to use Chrome or Edge, we receive the following message: "You are using an unsupported browser. A...

When Emails are sent by ALM the URL is wrong Question:We have a custom URL "https://server.doman.com/qcbin". When update emails are sent to us the URL is incorrect in the email. Is there anyway to update the URL that gets sent in the email. See error below. It fails because of the port number. How d...

We have 1 user getting HTTP ERROR 403 after entering their login credentials and clicking AUTHENTICATE. So, the client is loaded and he can enter into the login/password fields, but as soon as he clicks Authenticate, he is thrown an error screen. Please see attached. I can login with his credentials...

Hello, We have numerous users reporting problems launching the ALM client when Office 365 is installed. They are not able to open due to this error: "Unable to cast COM object of type 'System_ComObject' to interface type Microsoft.Office.Uc.UCOfficeIntegration" We have searched and found a w...