Hello, Is there anything special or tricky needed to upgrade from any of the ALM 12.xx versions to the latest ALM 12.6x versions? Thanks, HomerJ

We have gotten lots of good information and assistance from this site, so we would like to know about the web client that is added in ALM 12 versions. We have recently upgraded to ALM 12.20 and have noticed there is a web client available. What are the recommendations for using the web client as we ...

We have one of our systems (it is a VM if that matters any) that we are unable to unable to install the desktop client on. We recently updated to ALM 12.20 and this is the only system we are having issue with. When presented with the pop up message that prompts to "click the link to proceed with...

Hi, We are trying to get Safari browser to work with ALM, but we are getting the error "the desktop client is not support for this browser". We were told that other browsers were available to use with ALM but have not had any success with any other browser than Internet Explorer (IE). Are we...

Hello, I am having an issue in that when I am within the customization of one project and then exit that setting and use the option to go to another project from them menu, then when I try to enter the new project's customization screen the system hangs and crashes. However, I have found that if I e...

Hello, We are upgrading/ migrating to a newer version and building entire new hardware systems (application and db servers) to host the new versions. We are migrating everything and upgrading it to the newer version. We are seeing lots of strange QC_XXXX user schemas on the current DB and unsure how...

Hello. We recently upgraded from ALM 11.52 to ALM 12.00, then we applied the first SP1 to this installation to roll up to ALM 12.01. Everything upgraded and is working normally within all of the upgraded projects and has been working for the last month. Today we tried to create a new project and are...

Hello, We are experiencing an issue where we are receiving the "Class Not Registered" error with our ALM 12.2x instance. We have recently installed an ALM 12.2x instance and we uninstalled the Quality Center client files from our client system, but when we try to connect to the server or to ...

Hello, After our recent upgrade from ALM 11 to ALM 12.20 were are experiencing an issue when trying to apply Cross Project Customization to our template and push it out to our linked projects. We upgraded all the projects and no issues were encountered during the verify, repair, or upgrade of any of...