Hello all,   We have been unable to install ALM version 15.5.1 patch 1 onto our Windows Server 2019 VM using Windows AD authentication to the SQL database. We are continually getting the “failed to verify parameters” during the authentication stage for the db server during the installation. We are m...

Hello, We came in overnight and our LDAP system is now unable to authorize the users into the system. We changed the authorization type to QualityCenter and restarted the services and this allowed us to get into the system access the settings and re-establish the LDAP communications like we have had...

Hello, I am having issues when trying to download the HP all add-ins and extras from within ALM by clicking the Tools option on the cabin page. I can access the page but when I try to download the actual products, I am rerouted back to the log in page asking for me to create a passport/log in access...

Hello, We recently had a password change on the authorized LDAP user for our LDAP authentication from HP ALM. Since then no one can log into the system. We receive an error about "Unable to authorize to the LDAP system, please contact the administrator for further assistance." We know it is ...