Questions for tag "automail" (28)

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2
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12
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asked 4 months ago by
updated 4 months ago by
♥ 1
Hello. We are wanting to adjust the size of the text that is displayed in the ‘Description’ field in the auto-generated emails sent from within the Defects module. Is it possible to increase the font ...
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7
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asked 1 year ago by
updated 1 year ago by
History info shows on all the automail emails but if we manually send an email for a defect, we can click off the history button and the history hides. I've tried in the customization to remove histor...
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14
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asked 1 year ago by
updated 1 year ago by
Hello. We're having some confusion on the automail feature in ALM. It's sending out automails from all projects with my name. I know why, but I don't know how to make it so that the system will send t...
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8
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asked 1 year ago by
updated 1 year ago by
How can you change the automail subject line in defect emails?
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10
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asked 1 year ago by
updated 1 year ago by
How can you remove the included history that ALM sends in the defect automail??
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19
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asked 1 year ago by
updated 1 year ago by
We are using HP ALM for a highly secure project, which is also being used by our vendors. We would like to restrict the information that is shared in the defect emails that are sent out. We would like...
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6
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asked 2 years ago by
updated 2 years ago by
Hello. When we rerun a failed script that has defect linked to it, the automail that is received is not in the correct format. Instead of the text that should be displayed in the body of the email, it...
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16
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asked 2 years ago by
updated 2 years ago by
Users are not receiving automail from Quality Center all of the emails seem to be sent and there are no errors in the log file what could be causing this?
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3
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asked 3 years ago by
updated 3 years ago by
Trying to limit the info sent for a defect from a project to only the defect number and Severity. No ther detail. Can it be done? Auto generated email for a defect can it be downgraded to remove most ...
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4
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asked 3 years ago by
updated 3 years ago by
Hello, We seem to recently have developed an unusual issue with our ALM 12.50 instance. We have found that some of the users from a consulting company we are using aren't able to receive emails as the...
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12
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asked 3 years ago by
updated 3 years ago by
We have a user who made customizations in the Management module (Releases > Cycles) with the assumption that we will be able to send emails with attachments to the ALM users. When the test coordinator...
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17
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asked 3 years ago by
updated 3 years ago by
I had to turn off automail for our big project over the weekend so the team can update a lot of defects and not spam everyone's e-mails. I would just like to know if I turn this option back on, will a...
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6
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asked 4 years ago by
updated 4 years ago by
Hello. I am wanting an email to be sent to me if there are any changes made to the fields in the Test Plan module. Is there a way to send an automail if a field value is changed within the Test Plan m...
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5
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asked 4 years ago by
updated 4 years ago by
Is there a way to make the auto-emails go out instantly when creating a defect? It seems like they are on a timed cycle every 10 minutes or so.
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10
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asked 4 years ago by
updated 4 years ago by
An ALM user at my site has reported that when a defect is assigned to him, the e-mail he gets from ALM has "Unable.to.convert.field.value.to.xml" under "Description".