Questions for tag "email" (46)

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asked 1 year ago by
updated 1 year ago by
History info shows on all the automail emails but if we manually send an email for a defect, we can click off the history button and the history hides. I've tried in the customization to remove histor...
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8
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asked 1 year ago by
updated 1 year ago by
How can you change the automail subject line in defect emails?
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asked 2 years ago by
updated 2 years ago by
In the Defects module, if I select the Send to Email button, when the Send E-mail dialog displays, the Add to comments check box is disabled. I can't figure out where to enable the checkbox. This is o...
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asked 2 years ago by
updated 2 years ago by
Is there a way to extract the email of users that have been active over a selected time period? ALM doesn't have a mass email button and users are never logged in at the same times. We have over 2000 ...
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5
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asked 2 years ago by
updated 2 years ago by
I need to send an email from an API test with UFT. Can't seem to figure out how to do it, even with custom code.
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asked 2 years ago by
updated 2 years ago by
When you click the defect ID # in the ALM email, it is taking you to the unsecured URL (missing the 's'): http://myservert/qcbin/start_a.jsp This is causing the user to go to a page that says:...
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4
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asked 3 years ago by
updated 3 years ago by
Hello, We seem to recently have developed an unusual issue with our ALM 12.50 instance. We have found that some of the users from a consulting company we are using aren't able to receive emails as the...
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4
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asked 3 years ago by
updated 3 years ago by
Hello, We are trying to edit or find a way to edit the information provided within the automated emails sent to the users upon changes or the usage of the email icon within the details section of an e...
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3
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asked 3 years ago by
updated 3 years ago by
When sending an email from within ALM (i.e. from in Test Plan) the URL to the Test Case does not match any setting in Site Configuration For example the IP address in the links (below) do not match th...
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12
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asked 3 years ago by
updated 3 years ago by
This case was recently closed, but it appears to be back. Some users continue to get the following error when sending mail through QC. We haven't made any changes and most users do not see the error. ...
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7
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asked 4 years ago by
updated 4 years ago by
I am wanting to have emails sent to me whenever a user adds or edits design steps in the Test Plan module. Can you help me with this?
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asked 4 years ago by
updated 4 years ago by
I can't seem to get my mail configuration for AutoPass License Server to work correctly. We are using a locally installed SMTP utility on port 3225. I can telnet and connect to this port and send samp...
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109
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asked 4 years ago by
updated 4 years ago by
I've somehow forgotten my admin password for Autopass and I can't login. I've clicked the Reset password button and get a message that it's been sent. I never receive the reset email and can't log in.
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10
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asked 4 years ago by
updated 4 years ago by
I was trying to set up my Autopass license server, and got my user email address and password entered. When I tried to test the email, it failed. I checked the log and found this error: ***[com.hp.aut...
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asked 4 years ago by
updated 4 years ago by
An ALM user at my site has reported that when a defect is assigned to him, the e-mail he gets from ALM has "Unable.to.convert.field.value.to.xml" under "Description".