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asked 8 years ago by soapy-smith
updated 8 years ago by santoshi
I have setup the email notifications for failed synchronizations but I have not be successful. Can you assist? ERROR #1- server.MailService.CHECK_SEND_MAIL_FAILED : Failed to send test e-mail. Reason: server.MailService.FAILED_TO_INIT_MAIL_SERVICE : Failed to initialize mail service. Reason: Messagi...
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We just installed version 12.53 SP2 of HP-synchronizer. We do not see the JIRA adapter on the list of endpoint 2 adapters. How do we install or enable it?
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We are in the middle of an HP Synchronizer upgrade. We used the control panel "programs and features" (previously "add/remove programs") to UNINSTALL our old HP-synchronizer server and left Postgres (per HP-Sync Install Guide). When try to we install newer HP-Sync version, we get a m...
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Our QC-JIRA Sync-link with the native HP-JIRA Adapter has lately been doing strange things when trying to update some older records. We were trying to update some comments on a closed QC/JIRA record pair and it just will not sync/update them -- even though we are not doing anything with attachments ...
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asked 8 years ago by buffalo-bill
updated 8 years ago by pt-barnum
we have installed HP synchronizer on the C drive (default location) on the server and it includes the "log" directory. Due to synchronization log files being saved for each run, it is creating a disk space issue on the c drive (running out of space). Our server administration team suggested ...
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asked 8 years ago by soapy-smith
updated 8 years ago by pt-barnum
We are upgrading our HP-Synchronizer server and wanted to use a NEW Server VM with a newer OS (Win2012) on it. We started with HP-Sync 12.20 and performed (for each link) Backup Link with data. These ended up creating separate ZIP files for each link. Then, we installed a new/blank load of HP-Sync 1...
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We just changed our ALM URL to Https and currently when i ran the Synchroniser Client with option "https" checked, it throws "Unable to connect to the remote server Check your server's availability" error. What is causing this?