Questions for tag "license server" (44)

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2
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1
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101
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asked 1 year ago by
updated 1 year ago by
Category: Test Automation
We are using AutoPass License Server 9.x and are receiving a 500 Internal Server Error when trying to navigate to the License Usage page. How can we fix this?
2
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1
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7
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asked 1 year ago by
updated 1 year ago by
Category: Test Automation
I'm seeing some conflicting reports. Does AutoPass support Windows Server 2016?
2
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1
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11
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asked 1 year ago by
updated 1 year ago by
Category: Test Automation
It looks like when products send usage data to APLS via APIs consume, release, or cumulative consumption, the oldest data that can be reported to APLS is 72 hours. Can we change this?
2
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1
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8
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asked 1 year ago by
updated 1 year ago by
Category: Test Automation
We're looking into upgrading our AutoPass 8.3 to 10.9.0. Are there any special steps we need to take since our version is so old?
2
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1
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24
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asked 1 year ago by
updated 1 year ago by
We are unable to uninstall the AutoPass License Server software from Windows Server 2016. When trying to uninstall from either Control Panel or running C:\\Program Files\\autopass\\apls\\Change AutoPa...
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1
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5
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asked 1 year ago by
updated 1 year ago by
Hi, How do I find out the current license level I have installed in ALM. I have been reading about the differences in functionality granted by the difference license levels, but having recently taken ...
2
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1
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101
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asked 1 year ago by
updated 1 year ago by
When trying to access AutoPass, after I've entered my credentials, I keep receiving an Internal Server 500 Error. I've tried restarting the Windows service, but that didn't help. Help!
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1
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58
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asked 2 years ago by
updated 2 years ago by
How to perform a clean uninstall of Autopass License Server
2
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1
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5
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asked 2 years ago by
updated 2 years ago by
I cannot resolve my AutoPass URL from the license server machine itself. It says page not found. However, I can resolve and log into the AutoPass URL just fine from a browser on a client machine from ...
5
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2
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11
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asked 3 years ago by
updated 3 years ago by
Even though our port (5814) is not blocked, and we can access the AutoPass License Server (APLS) dashboard from the browser, when we try to get a license from UFT we are getting the message "Autop...
2
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1
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16
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asked 3 years ago by
updated 3 years ago by
We are intermittently seeing an error when trying to get a license for UFT. The error says > Either the license server host is not > found on the network or an invalid > host name is specified. For mo...
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1
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6
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asked 3 years ago by
updated 3 years ago by
I'm trying to upgrade my APLS to the latest version, but during the uninstall, I received the error message, "Failed to remove the service HP AutoPass License Server. Please refer the user guide t...
2
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1
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14
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asked 3 years ago by
updated 3 years ago by
We are getting ready for an audit and I need to see the license usage, if I do a search I see the license usage but it does not display the information on the users. I can see the history page but the...
2
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1
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8
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asked 3 years ago by
updated 3 years ago by
We are looking to upgrade our UFT concurrent licenses from 12.0x (Sentinel mechanism) to 12.5x (AutoPass) and will be installing the new license server on a shared license server with multiple other l...
2
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1
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20
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asked 4 years ago by
updated 4 years ago by
We need to run our AutoPass License Server on HTTP, not HTTPS but when I change the URL it does not work. Does anyone know how to get it to work?