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We are using AutoPass License Server 9.x and are receiving a 500 Internal Server Error when trying to navigate to the License Usage page. How can we fix this?
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I'm seeing some conflicting reports. Does AutoPass support Windows Server 2016?
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It looks like when products send usage data to APLS via APIs consume, release, or cumulative consumption, the oldest data that can be reported to APLS is 72 hours. Can we change this?
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We're looking into upgrading our AutoPass 8.3 to 10.9.0. Are there any special steps we need to take since our version is so old?
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We are unable to uninstall the AutoPass License Server software from Windows Server 2016. When trying to uninstall from either Control Panel or running C:\\Program Files\\autopass\\apls\\Change AutoPass License Server 10.7.0.exe from a command line, we receive the following errors: ![alt text][1] ![...
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Hi, How do I find out the current license level I have installed in ALM. I have been reading about the differences in functionality granted by the difference license levels, but having recently taken over the administrative duties I have been trying to assess what we have and if something more of le...
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When trying to access AutoPass, after I've entered my credentials, I keep receiving an Internal Server 500 Error. I've tried restarting the Windows service, but that didn't help. Help!
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asked 7 years ago by bhogapuram
updated 7 years ago by raja
How to perform a clean uninstall of Autopass License Server
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I cannot resolve my AutoPass URL from the license server machine itself. It says page not found. However, I can resolve and log into the AutoPass URL just fine from a browser on a client machine from the same subnet. Could you help me out here?