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1
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1
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31
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asked 3 years ago by
updated 3 years ago by
Hello All,   One of my team members is unable to login to our Performance Center (PC) instance.  I have recently imported this user in the exact same way as all of the other users have been.   All users are working correctly but this one user is unable to access the instance. Can you please let me k...
1
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1
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33
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asked 6 years ago by
updated 6 years ago by
Hello, We are running LDAP authentication and when we try to log into the system we are getting an error on the system. It appears as though no one is able to log into the system. Where can we look or what should we do to get the log ins to authorize again. I think that the LDAP managers changed som...
1
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1
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113
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asked 6 years ago by
updated 6 years ago by
Hi, We have an issue where we are getting a " no modules available error" upon logging into a project (yes only one project in our case) but it is affecting all users currently. We have searched all over and found one other instance of this issue mentioned but there was never any resolution ...
3
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1
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47
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asked 7 years ago by
updated 7 years ago by
Hi, Our LDAP system is not authorizing and our system is unable to be accessed. After several google searches, I found the following procedure: http://eyeontesting.com/questions/14160/ldap-authentication-issues-upon-login-to-hp-alm.html I tried all of the suggestions on that link and it didn't recti...
3
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1
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275
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asked 7 years ago by
updated 7 years ago by
Hello, We are having an LDP Authentication issue upon login. The main siteadmin for our HP ALM instance recently left and the IT department removed the account from our corporate network system. Since then we have had issue logging into the system. The credentials used were theirs to go into the sys...
3
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1
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39
views
asked 7 years ago by
updated 7 years ago by
Hello, I enabled LDAP for all users except for the admin login. Is there a way to login and change that? I have my user set as an Admin, but it doesn't let me login to the URL for Site Admin. How can I change this? HomerJ
2
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1
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1873
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asked 7 years ago by
updated 7 years ago by
Installed Excel add-in for version 12.53, to go with my ALM 12.53, and am getting an error when trying to connect to ALM from Excel. I have the ALM client via IE, which works fine. When I try to connect from Excel, I put in the same ALM URL I do from IE, manually typed in, and I get error seen below...
2
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1
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23
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asked 7 years ago by
updated 7 years ago by
As title suggests, one user is getting an unavailable license error upon attempt to login to a project. User can login to the other project they have access to. Site connections show over 30 free licenses or more when this one user gets this error. Not sure how to correct then for this user. Should ...
2
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1
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24
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asked 7 years ago by
updated 7 years ago by
New Sprinter install, user gets error when they sign on to ALM via Sprinter. Message pop up reads: You do not have permissions to add or modify resources in HP ALM. Assume this is a permission but unsure which I would need to set.
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