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                    asked 7 years ago by jtaylor                                    
            
            
                            
                                            updated 7 years ago by josh-yates                                    
            
                            
                    Category:
                    
                    Application Lifecycle Management
                
            
            
            
            
        How can you remove the included history that ALM sends in the defect automail??
    
    
    
    
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                    asked 8 years ago by soapy-smith                                    
            
            
                            
                                            updated 8 years ago by santoshi                                    
            
            
            
            
            
        I have setup the email notifications for failed synchronizations but I have not be successful. Can you assist? ERROR #1- server.MailService.CHECK_SEND_MAIL_FAILED : Failed to send test e-mail. Reason: server.MailService.FAILED_TO_INIT_MAIL_SERVICE : Failed to initialize mail service. Reason: Messagi...
    
    
    
    
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                    What are the procedures for updating the Set Mail Protocol SMTP Server password? When the ALM password is refreshed/updated and tested, is it immediately effective at that time?
    
    
    
    
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                    Tags: 
                                        We are in the process to moving from IBM Notes to Outlook....the people who have been moved do not get Defect e-mails anymore...I have the logs set to debug, but do not see any issues there...
    
    
    
    
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                    178
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                    Hi. Our AutoPass License Server is not sending emails. I'm getting an error from the Mail Configuration page, and if I try to send reset password emails from the Users section, nothing sends. I checked our logs, and am consistently receiving the following error: ERROR - Jun 08 15:38:26 - [com.hp.aut...
    
    
    
    
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                    165
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                    asked 10 years ago by godawgs                                    
            
            
                            
                                            updated 10 years ago by David Hall                                    
            
            
            
            
            
        I am currently trying to mimic our "AUTO_MAIL_SUBJECT_FORMAT" field that we have in the table DATACONST in one of our other Production Projects. Unfortunately, I am having trouble with the 3 values (BG_PRIORITY, BI_BUG_ID, BG_SUMMARY) all populating. I can only get it to retrieve 2 out of th...
    
    
    
    
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                    61
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                    In AutoPass Mail Configuration, when I try to enter my mail User Name (brock.landers), it complains that the field can only contain alphanumeric characters. It's our policy to have the dot in our mail user name name (first.last)...no way around this. Help!
    
    
    
    
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                    309
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                    When I installed AutoPass, under configuration, then Main Configuration, when I test my mail, it failed.
    
    
    
    
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                    asked 11 years ago by sarath-medisetty                                    
            
            
                            
                                            updated 11 years ago by bubblehead712                                    
            
            
            
            
            
        