ALM automatic runner won’t close after the UFT GUI test completes its run
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Hello. I am running my UFT GUI tests locally through ALM, and once the test completes, I still see the run box staying open and indicating that the test is running. If I click ‘Stop Run’ or ‘Stop ALL’, it shows that it’s terminating the run, but still nothing happens. In order to end the run, I must close it via the Task Manager to end the task. I am currently using ALM v12.60 with UFT v14.51. I appreciate any information that you can provide that can resolve this issue. Thanks!
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Hello. I have seen this behavior before, and it was resolved by running the ALM Client Cleanup utility on the affected machine. I have attached the ALM Client Cleanup utility below. The following steps will walk you through the process of using the ALM Client Cleanup Utility. - Download the ALM Client Cleanup utility from the case - Extract the contents of the ALMClientCleanup_12.60.1.zip folder - Access the ALMClientCleanup_12.60.1 folder - Right-click on the ALMClientCleanup_12.60.1 executable file and select 'Run as administrator' - Leave the 'Extended Cleanup' option selected, and click the 'Cleanup' button - Once the cleanup process has completed, you will receive the "Cleanup completed" message - Click the 'OK' button - Restart the machine - Once the machine is back up and running, open a 32-bit instance of IE - Reconnect to ALM and reinstall the ALM Client platform - Automatic upon connection to the ALM server - Re-install the ALM Connectivity Add-in, and Re-register the ALM Client on your machine - Log back into the project and retest to see if the issue still occurs I hope this helps. Marked as spam
 Posted by jameslcoleman (Questions: 2, Answers: 300) Answered on March 25, 2020 1:36 pm
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