ALM Octane 12.55 is not launching in GUI though service is running
Question ID: 108606
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Hi,

My ALM Octane 12.55 was running perfectly fine till today before I stop and start Octane (HPALM) service. But, once I stop and started the service, its not launching in GUI but the status on server shows as running. Log is as follow:

[root@Octane log]# tail -f /opt/octane/log/wrapper.log

2018/09/06 17:09:36 | jvm 1 | ************************************************************
2018/09/06 17:09:36 | jvm 1 |
2018/09/06 17:09:36 | jvm 1 |
2018/09/06 17:09:36 | jvm 1 |
2018/09/06 17:09:36 | jvm 1 | ————————-
2018/09/06 17:09:36 | jvm 1 | Starting server setup
2018/09/06 17:09:36 | jvm 1 | ————————-
2018/09/06 17:09:36 | jvm 1 | Loading octane configuration from /opt/octane/conf/setup.xml
2018/09/06 17:09:36 | jvm 1 | Read setup cluster-wide-sync status (to decide who run CREATE_NEW action) from /opt/octane/repo/storage/site/setup_sync_file.txt
2018/09/06 17:09:36 | jvm 1 | Setup is running on other node, waiting 30 seconds before retrying…

2018/09/06 17:10:06 | jvm 1 | Read setup cluster-wide-sync status (to decide who run CREATE_NEW action) from /opt/octane/repo/storage/site/setup_sync_file.txt
2018/09/06 17:10:06 | jvm 1 | Setup is running on other node, waiting 30 seconds before retrying…
^C
[root@octane log]# service HPALM status
Service HPE ALM Octane is running: PID:5363, Wrapper:STARTED, Java:STARTED

[root@octanelog]# service elasticsearch status
elasticsearch (pid 3984) is running…

Note: I do not have a cluster environment.

Any idea how to resolve this?

Im running ALM in RedHat Linu 6.4 version.

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Posted by (Questions: 30, Answers: 35)
Asked on September 10, 2018 7:33 pm
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Answers (1)
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Private answer

[https://community.softwaregrp.com/t5/Quality-Center-ALM-User/Unable-to-launch-ALM-Octane-12-55-in-GUI/m-p/1664866#M98607][1]

[1]: https://community.softwaregrp.com/t5/Quality-Center-ALM-User/Unable-to-launch-ALM-Octane-12-55-in-GUI/m-p/1664866#M98607

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Posted by (Questions: 6, Answers: 167)
Answered on October 12, 2018 2:49 pm
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