ALM – Problem hiding Defect User defined fields.

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  • ALM - Problem hiding Defect User defined fields.
Question ID: 105362
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We are having an issue with one of our users.
We are able to hide defect user defined fields on the form, but the fields still appear in the grid view.

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Posted by (Questions: 70, Answers: 111)
Asked on April 28, 2014 4:05 pm
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Answers (1)
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Private answer

Make sure that the user belongs to one and only one user group.
Multiple groups may have different settings.

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Posted by (Questions: 0, Answers: 613)
Answered on April 28, 2014 4:06 pm
You were correct, the user was assigned to multiple user groups. When we assigned to the one group, everything worked as expected.
( at April 28, 2014 4:58 pm)
This is a best practice so you don't get unpredictable results, as you have experienced.
( at April 28, 2014 5:10 pm)