Hello. I have seen this before. It occurred after Java had been updated on the ALM server, and the previous version that was associated with ALM had been removed. You can check this by comparing the version of Java installed on the server, to the version that is displayed in the ‘Value’ field for the MICRO_FOCUS_JAVA_PATH system variable. If the two are different, you will need to go into the environment variables and point the MICRO_FOCUS_JAVA_PATH variable to the new Java folder. After you have corrected the folder path, restart the ALM service. I hope this was helpful!