Another issue with Runtime Engine Could Not Be Launched message

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  • Another issue with Runtime Engine Could Not Be Launched message
Question ID: 107015
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On another machine, we are getting the same error we got in the post at http://eyeontesting.com/questions/11683/leanft-runtime-engine-could-not-be-launched.html

This machine has LeanFT 12.53 and Eclipse Mars installed, so it should work. What else could be wrong?

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Posted by (Questions: 338, Answers: 20)
Asked on July 29, 2016 3:55 pm
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I have found that sometimes if LeanFT was installed by a user that does not have proper permissions, and often if UAC is set higher than ''Never Notify'', you can get this error message too.

Uninstall LeanFT, ensure you have proper rights, lower UAC level, then install again and it should work.

LeanFT permissions are detailed at: http://leanft-help.saas.hpe.com/en/12.53/HelpCenter/Content/Installation/LeanFTInstallation.htm?Highlight=install#Required. Even though this page says ''You can install LeanFT with User Account Control (UAC) turned on or off.'' I have found that group policies and user admin levels may affect it. I recommend turning UAC off for the installation the turn it back on once complete.

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Posted by (Questions: 16, Answers: 748)
Answered on July 29, 2016 3:58 pm
We lowered UAC and reinstalled and now it works. Thanks!!!
( at July 29, 2016 3:59 pm)