APPCRASH on IE with UFT
« Back
Tags:
Question ID: 105597
▲
1
▼
♥ 0

I am periodically getting an APPCRASH error on IE when I’m using UFT. Here’s what it says:

Problem Event Name: APPCRASH

Application Name: iexplore.exe

Application Version: 9.0.8112.16421

Application Timestamp: 4d76255d

Fault Module Name: nvwgf2um.dll

Does anyone have ideas how to fix this??

Marked as spam
Posted by (Questions: 387, Answers: 66)
Asked on September 17, 2014 4:51 pm
69 views
Answers (1)
▲
1
▼
✔
Private answer

The graphic driver may need updating or is incompatible with hardware acceleration.
IE9 will by default install with HW Acceleration enabled.

1. Go to Tools>Internet Options>Advanced.
2. Under the sections Accelerated Graphics, check the ''Use software rendering instead of GPU rendering''

That should make the APPCRASH stop happening.

Marked as spam
Posted by (Questions: 18, Answers: 808)
Answered on September 17, 2014 4:53 pm
▲
0
▼
That fixed it. I'll have our system admins take a look at our graphics stuff and see if it needs updating. Thanks!
( at September 17, 2014 4:53 pm)
« Back
EyeOnTesting

Welcome back to "EyeOnTesting" brought to you by Orasi Software, Inc.

Got it!
X
Scroll to Top