APPCRASH on IE with UFT

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Question ID: 105597

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I am periodically getting an APPCRASH error on IE when I’m using UFT. Here’s what it says:

Problem Event Name: APPCRASH

Application Name: iexplore.exe

Application Version: 9.0.8112.16421

Application Timestamp: 4d76255d

Fault Module Name: nvwgf2um.dll

Does anyone have ideas how to fix this??

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Posted by myotherme (Questions: 387, Answers: 66)

Asked on September 17, 2014 4:51 pm

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Answers (1)

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Private answer

The graphic driver may need updating or is incompatible with hardware acceleration.
IE9 will by default install with HW Acceleration enabled.

1. Go to Tools>Internet Options>Advanced.
2. Under the sections Accelerated Graphics, check the ''Use software rendering instead of GPU rendering''

That should make the APPCRASH stop happening.

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Posted by Michaeldx (Questions: 17, Answers: 807)

Answered on September 17, 2014 4:53 pm

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That fixed it. I'll have our system admins take a look at our graphics stuff and see if it needs updating. Thanks!

(Michaeldx at September 17, 2014 4:53 pm)

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