AppDynamics integration with bug tracking and service desk

  • Questions
  • AppDynamics integration with bug tracking and service desk
Question ID: 107794
1
0

We are using AppDynamics and are trying to figure out how to automatically create incidents (based on application monitoring) to our Service Management system? And is it possible to automatically enter defects for developers in their issue tracking system. For example in Jira?

Marked as spam
Posted by (Questions: 2, Answers: 0)
Asked on July 28, 2017 2:39 pm
3 views
Answers
1
Private answer

I'd recommend using already existing action extensions, which can be found at https://www.appdynamics.com/community/ Hopefully, your systems would be there. For example, https://community.appdynamics.com/t5/Knowledge-Base/New-in-4-3-3-Atlassian-Jira-Integration/ta-p/24436 if you are using Jira for defects management. Or, if you have ServiceNow for Incident Management, check this connector: https://community.appdynamics.com/t5/Archive/Appdynamics-ServiceNow-Integration/td-p/19801

Marked as spam
Posted by (Questions: 0, Answers: 3)
Answered on July 28, 2017 2:46 pm