We are having an issue when trying to use Microsoft Edge with ALM.  We have met the requirements for the ALM version and builds and are using a supported build and version of Microsoft Edge. We have a Quality Center .hta utility script that uses ActiveX and the QC API which our QA Admins use to add ...

Hello,   We have the following:  When upgrading projects, the projects we're unable to upgrade from v12.5 to v15.01 as we are getting this error: Schema differences were found. We ran the repair and it still didn't fix the issue. There are 5 projects (out of our 87) that did not complete the upgrade...

With the announcement that Microsoft is intending to discontinue Internet Explorer (IE) what will our options be when.after this  happens for running the desktop client?  We are concerned that we are going to have issues and need to address this in advance so we will be prepared for such an event sh...

Hello,   We recently upgraded our version of ALM and now since then the Excel add-in is not working anymore.  We use Excel quite extensively and it was working fine before, but now it is not working.  We have installed and registered the latest version of the client for our ALM version and installed...

Hello,   I have recently gotten a new laptop and the system is unable to connect to ALM with Excel.  I was able to connect easily in the past with the old system but the new system is not connecting.  There is nothing that has changed in the system environment according to the IT group but I am no l...

We've been experiencing issues with ALM all day. This morning users brought up how they couldn't even reach the ALM landing page/menu in Internet Explorer - receiving the error "page cannot be found." We suspected that perhaps the password for the ALM service account user expired so I added the new ...

I need to restrict concurrent users on a SPECIFIC project to use on ALM15 from the total 60 available concurrent user license. I see a possible way in the site administration console Licenses/ License assignments tab "Full License" column".  It looks like adjustment can be made there, but will it al...