Conflicts when running QC10 AND QC11(or11.52) IE Clients?
| ♥ 0 |
I have a quick question about running QC10 client and QC 11.52 client at the same time, if you happen to know the answer off the cuff. After installing QC 11.52, I used the add-in for HP ALM Client Registration. But now I am having problems bringing up QC 10 Client as well as site admin. The registration seems to have caused some kind of conflict. Whenever I try to launch QC 10 client or site admin I am getting the following errors: Following client components were not downloaded successfully: 1 . WebClient.dll : 2 . WebClient.dll : 3 . WebClient.dll : Close all connections to Server and try again. Do you know of any easy solution? Or, do I have to uninstall both QC 10 and QC 11.52 client?
Marked as spam
|
Posted by |
Private answer
Note also that you can run multiple instances of the ALM Client but only one instance of an earlier version's client simultaneously, and these should each be in a separate IE window. Also, you can run only one instance of Site Admin at a time. You can't have the v11.x and the v10 Site Admin interfaces open at the same time. Marked as spam
 Posted by tclasp (Questions: 1, Answers: 101) Answered on August 1, 2013 11:07 pm
|
|
|
Private answer
There is conflict when 11 (or 11.52) registration is run. If you just use the client(s) as the base load (don't run ALM Client registration), they can co-exist. To fix the issue: You must close All IE clients and allow it to load what it wants (again). Last resort is to use the ALM11/QC11/QC10 Uninstaller to remove the ''offending'' clients and start over. Marked as spam
 Posted by pt-barnum (Questions: 4, Answers: 509) Answered on August 1, 2013 10:28 pm
|