Document Generator Error
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The error message I am getting after trying to create a simple test plan happens to me and my employees for all projects. I am having to tell upper management I am unable to provide them with test plans for our customers. Internet Explorer 11 Steps: 1. User selects Document Generator from the tools drop down 2. User selects the following from the document generator GUI – Requirements – Test Plan – Subject tree – Test list – Test Sets – Test – Runs 3. User clicks the Full Document and selects a location for file 4. The following error appears "Cannot create file C:\\Users\\[username]\\AppData\\Local\\Temp\\TD_80\\mercury(1)\\3dd79934\\DocGen\\TDMain.dot"
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The first think that I would try would be to remove the TD_80 folder and contents and have ALM recreate it the next time that you log on and retest. 1. Open File Explorer The next thing that I would test would be to make sure that you are using a supported version of MS Office https://hpln.hpe.com/product/alm/pages/3376 Marked as spam
 Posted by jefptman (Questions: 0, Answers: 309) Answered on April 30, 2016 10:39 pm
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