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Does it matter how I login to our new QC server to do Installation?

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  • Does it matter how I login to our new QC server to do Installation?
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  • installation
  • patch
  • service account
  • windows
Question ID: 106869
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We have a new Windows 2012 server for new load of QC/ALM 12.50.

We have our systems guys creating a "Service Account" domain with Local admin permissions for me to use, but that will take a week or so.
Do I really need to use this user, or can I login as myself to install QC (I also have local admin on that server)?

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Posted by gobroncos (Questions: 188, Answers: 13)
Asked on May 5, 2016 2:51 pm
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YES, it does matter!

We hear many times about how an over-eager admin logs in as himself to load QC, then leaves the company and later they cannot patch because of various Windows rights issues due to file ''ownership''.

If you can at all avoid it, DO NOT log in as an actual person/user to install and maintain QC/ALM, this should be a ''service'' account that has local admin rights on the PC (see Install Guide Prerequisites section - ''All related installation operations for the same version, such as patch installations or
uninstalling ALM, must be performed by the same user''.

Many companies have issues when ''Joe Admin'' loads QC, then leaves the company - later they cannot patch because they cannot log in as Joe Admin later to do it.

**Recommendation:** Setup a Windows domain or local ''Service Account'' to use on the QC/ALM server that has local Administration rights and always use that user to do installation and maintaining of QC/ALM.

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Posted by pt-barnum (Questions: 3, Answers: 476)
Answered on May 5, 2016 2:59 pm
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