Double licenses showing in Site Admin
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I am creating a new ALM Production server. I moved over the Repository in the file system and the databases to new servers…this is not my issue…all seems to be working fine. As part of the install I had it upgrade an existing qcsiteadmin database copied over from existing production…as part of the install of 12.55 I provided a new license key from the licensing portal since I was moving the server… It seems now I have the original licenses (as part of the qcsiteadmin original database I am assuming) and new licenses so I have 2x the actual. How do I get rid of the licenses and reload only the new key? I can not move to production with 2x the real number of licenses.
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I found these steps in an HP/MF KB article: 1 Backup your qcsiteadmin_db database/schema, then: 2 Delete rows from following Site Admin schema tables. DELETE from td.LOGIN_SESSIONS DELETE from td.SESSION_LICENSE DELETE from td.SITE_LICENSES 3 After changed, please restart ALM/DB - stop ALM service 4 Login to Site Admin and check from License tab if license is removed 5 Add again the licence you want (from license tab). Marked as spam
 Posted by santoshi (Questions: 0, Answers: 15) Answered on April 27, 2018 3:02 pm
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