”ERROR #1- server.AdapterActivitiesRemote.RMI_CALL_FAILED” when checking connectivity to ALM v12.53

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  • ''ERROR #1- server.AdapterActivitiesRemote.RMI_CALL_FAILED'' when checking connectivity to ALM v12.53
Question ID: 108030
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The following error is received when checking connectivity to ALM v12.53 to Jira v7.x in the ALM Synchronizer:

**ERROR #1- server.AdapterActivitiesRemote.RMI_CALL_FAILED : Failed
to create RMI call checkAdapterConnectivity. Error: Error occurred
in server thread; nested exception is:
java.lang.NoClassDefFoundError:
com/mercury/qc/gossip/adapters/qc/QCAdapterConnection**

Has anyone resolved this error before?

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Posted by (Questions: 3, Answers: 0)
Asked on December 19, 2017 3:48 pm
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Answers (1)
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Private answer

First, cycle the Synchronizer service.

Try cycling the ALM Service.
RMI calls get blocked on the ALM side from time to time and a cycle will clear the blockage.

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Posted by (Questions: 3, Answers: 466)
Answered on December 19, 2017 6:14 pm